Patient information
Plan your care at Medora.
Find opening and registration updates, prepare for your visit and explore reliable health information.
Planned opening · November 2, 2026
Booking and registration are not open yet.
The clinic plans to open November 2, 2026, Monday–Friday, 9:00 AM–5:00 PM. Call 604-558-8201 from November 2. Please check this website for online booking and registration updates.
Continuing your care
Already seeing one of our physicians?
If your physician has discussed moving your care to Medora, follow the instructions they have provided. Medora booking details will be posted here when appointments become available.
Until then, continue to use your current clinic’s arrangements for your care. Please do not send medical records or personal health information to our administrative email.
Meet our teamOngoing family medicine
Looking for a family doctor?
New-patient registration is not open yet. Physician availability, registration steps and any eligibility requirements will be published here once confirmed.
Please check back on November 2, 2026. Emailing an inquiry does not register you as a patient or reserve an appointment.
Non-emergency concerns
Looking for walk-in care?
Non-emergency walk-in and same-day care is planned from opening, Monday–Friday, 9:00 AM–5:00 PM, subject to availability. Call 604-558-8201 from November 2 for information.
Please check the website before travelling to the clinic. For medical emergencies, call 911 or go to the nearest emergency department.
Before you come
Prepare for your visit.
What to bring
- Your BC Services Card or other health coverage information, if you have it.
- A current medication list, including supplements, and details of any allergies.
- Any relevant forms, reports or instructions you have been asked to bring.
- For a driver medical examination, the Driver Medical Examination form you were given.
Getting here
1065 Seymour StreetVancouver, BC V6B 3M3
Use the map to plan your walking, transit or driving route. Check parking availability and restrictions before your visit.
Plan your route in Google MapsAccess and communication needs
If you need information about the entrance, step-free access or other arrangements, please contact us before your visit so we can confirm the details. You do not need to include your diagnosis or medical history.
After an assessment
Results, referrals & requisitions.
Once your care at Medora begins, use these steps alongside any instructions your clinician gives you. Our telephone line, 604-558-8201, will begin receiving calls on November 2, 2026.
How should I follow up on test results?
Ask your clinician when results are expected and how they will be reviewed with you. If you have not heard by the agreed time, contact the clinic using the published patient contact instructions. Please do not assume that no news means a normal result.
If you would like to discuss a result, arrange a clinical appointment. Seek timely medical assessment if symptoms are worsening rather than waiting for a routine result discussion.
How do I check the progress of a referral?
After a referral is sent, the receiving service reviews it and arranges the appointment. Waiting times depend on the service and clinical urgency. Follow the instructions given by your clinician and the receiving office.
If you have not received the expected booking information, contact the clinic to check the referral’s status. If your condition changes or worsens, arrange a reassessment so the clinician can review whether the referral needs an update.
What if a pharmacy or testing facility has not received my prescription or requisition?
Confirm with the receiving office or pharmacy that they have checked for it. If it is still missing, contact the clinic using the published patient contact instructions. Have the destination’s name, phone or fax number and the date of your assessment ready so the team can check where it was sent.
Please do not send medical records or prescription details to our administrative email. If you are at risk of running out of medication, speak with your pharmacist and contact the clinic promptly for advice on next steps.
Are tests and referred appointments performed at Medora?
Medora provides primary care assessments and can arrange appropriate test requests and referrals. The testing provider or receiving health professional will give you their appointment location and instructions. Check those details before travelling.
Common questions.
Which services can I arrange at Medora?
Explore our planned services for descriptions, appointment types and preparation guidance. Booking is not open yet, and service availability will depend on the clinician and your care needs.
Can I request medical advice or prescriptions by email?
Our email is for administrative inquiries only. Please use the clinic’s booking instructions, once available, to arrange an assessment. Do not send personal health information or urgent requests by email.
Will there be fees for forms or driver medical examinations?
Details of applicable fees for uninsured services will be posted once confirmed. Please check the fee information before booking these services.
How will I cancel or change an appointment?
Cancellation and rescheduling instructions will be published with the booking information when appointments become available.
Where can I get health information while waiting for Medora to open?
Visit HealthLink BC or call 8-1-1 for non-emergency health information and advice. For medical emergencies, call 911 or go to the nearest emergency department.
Reliable health information
Patient resources.
These links open independent health information websites in a new tab. They provide general information and do not replace an individual assessment.
HealthLink BC
Health information, local services and access to health advice through 8-1-1.
VaccinesImmunization information
BC vaccine schedules, immunization records and information about vaccine safety.
Children & familiesCaring for Kids
Information for parents and caregivers from the Canadian Paediatric Society.
Family mental healthKelty Mental Health
Mental health resources and support information for children, youth and families.
Last updated October 10, 2026.